Privacy Policy – Harmelix This Privacy Policy ("Policy") explains how Harmelix LLC ("Harmelix," "we," or "us") collects, uses, and protects your personal information when you use our websites, applications, and online services (collectively referred to as "Sites"). By using Harmelix's Sites, you agree to the terms of this Policy. If you do not agree, please refrain from using the Sites or providing us with personal information.
Part I – Information We Collect We collect information about you in several ways to provide, improve, and personalize the functionality of our Sites. This includes:
  1. Information You Provide You may provide personal information when using Harmelix, including: Basic Details: Name, email address, phone number, date of birth, and postal address. Account Details: Login credentials, profile photo, and preferences. Booking Information: Appointment details, service preferences, and notes for Service Providers. Payment Information: Credit or debit card details, as further described in the "Payment Card Information" section below. Friends and Family: If you use Harmelix to book appointments for others, we may collect their contact information (names, emails, and phone numbers).
  1. Information Automatically Collected When you visit our Sites, we may automatically collect data, including: Device Information: Mobile device ID, operating system, and browser type. Location Data: Precise geolocation when enabled on your device. Usage Data: IP address, access times, pages visited, and activities on our Sites.
  1. Tracking Technologies We use cookies, web beacons, and similar technologies to collect additional information about your interaction with our Sites. Cookies: Small data files stored on your device that help us improve functionality and analyze usage trends. Web Beacons: Electronic images used to track email engagement and website traffic.
Part II – How We Use the Information We Collect Harmelix uses the information collected to: Facilitate bookings and manage your appointments. Enhance and personalize your experience on the platform. Process payments and send receipts. Communicate important updates, including booking confirmations and technical notices. Provide customer support and respond to inquiries. Display relevant advertising and promotional offers. Analyze user trends to improve our Sites and services. Ensure security and detect fraudulent or unauthorized activity. By providing your mobile number, you consent to receive text messages and automated calls about your bookings and Harmelix services.
Part III – How We Share Your Information Harmelix may share your personal information under the following circumstances:
  1. With Service Providers When you book an appointment, we share your details (name, contact information, and preferences) with the Service Provider to fulfill the booking.
  1. Payment Processing To process transactions, we share your payment details with third-party payment processors. These providers are responsible for safeguarding your information.
  1. Affiliates and Vendors We may share data with affiliated companies, consultants, and service providers who assist with operations such as analytics, advertising, and customer support.
  1. Compliance and Legal Obligations We may disclose your data to comply with legal requirements, respond to lawful requests, or protect the rights and safety of Harmelix, its users, or others.
  1. Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Part IV – Security of Your Personal Information Harmelix employs industry-standard practices, including Secure Sockets Layer (SSL) encryption, to protect your data during transmission. While we strive to safeguard your personal information, no method of transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your login credentials and for notifying us immediately of unauthorized account activity. Part V – Your Choices and Rights
  1. Managing Your Information You can update or correct your personal information through your Harmelix account settings.
  1. Communication Preferences You may opt out of promotional emails by following the unsubscribe instructions provided. Please note, transactional emails related to bookings or account activity cannot be opted out.
  1. Cookies and Tracking You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Sites.
  1. Location Settings Mobile users can disable location services through device settings, which may impact certain features.
  1. Data Deletion Requests You may request to delete your Harmelix account and associated data by contacting [email protected] or through the app.
Part VI – Contacting Harmelix For questions or concerns about this Policy, you can reach us at: Email: [email protected] Phone: +1-347-651-0773 Mail: Harmelix LLC, 442 5th Ave New York, NY 10018
Part VII – Notice to Residents of California Under the California Consumer Privacy Act (CCPA), California residents have the right to: Request disclosure of the categories and specific pieces of personal data Harmelix collects. Opt out of the sale of their personal information. Request data deletion. To exercise these rights, contact us at [email protected] or call +1-347-651-0773.
Part VIII – Updates to This Policy Harmelix may update this Policy periodically. Changes will be communicated by updating the “Last Revised” date and posting the revised Policy on our Sites. Continued use of our services constitutes acceptance of these changes.